No. Our support services are available to everyone, regardless of insurance status.
No. We are a non-clinical support organization that works with licensed providers to coordinate your care and services.
Yes, many of our services are free thanks to grants and donations. Others have sliding scale options or may accept certain funding sources
We primarily serve North Carolina residents, with a focus on rural and underserved communities. Some services are available statewide through virtual access.
Typically within 24–48 business hours. You’ll get a call or email from a real person who will listen, assess your needs, and walk you through your next steps. If it’s urgent, please call our main line for faster response.
Absolutely. We collaborate with FQHCs, LME-MCOs, shelters, schools, transitional housing programs, recovery centers, and others to extend wraparound care. If your agency needs navigation, coordination, or peer support services, [contact our team] to explore partnership options.
We work with individuals who are uninsured, underinsured, in crisis, justice-involved, low-income, or experiencing social barriers.You can refer clients directly through our secure [Referral Form] or email us to discuss unique situations.
We hear that a lot. At My NC Health, we do things differently by centering your voice in the process. We’re not here to judge or rush you—we’re here to walk with you. Our team includes people with lived experience who understand what it’s like to fall through the cracks. We work at your pace, help you rebuild trust in the system, and connect you only with services that fit your goals.
“You’re not starting over. You’re starting from experience—with support.”
My NC Health is a registered 501(c)(3) nonprofit organization. We do not discriminate on the basis of race, gender, religion, sexual orientation, or disability.
